Improve System Availability, Performance & Reliability
Reduce the cost of supporting your key business systems and achieve service level targets with our application support services, professional technical support and managed hosting solutions.
Maintain - Application Support & Maintenance Service
Our ITIL-based application support and maintenance services keep your business system running. We focus on problem solving and bug fixing using 2nd and 3rd level technical support and application administration. With Maintain, you get:
- Dedicated Application Support Team including an IT Help Desk
- Problem solving and bug fixes
- Application performance monitoring
- Backup and restoration service
- An application knowledge base to reduce the ongoing cost of support
Extend - Enhance & Extend Your System
Our Extend service delivers system enhancements and extensions to meet your changing business needs and keep your system performing. We can deliver:
- New functionality
- Enhancements to existing functionality
- Performance and stability improvements
Integrate - Integrate Your System
Integrate your system into other line-of-business systems and increase the reach and value of your system. We provide:
- Integration to new or existing systems
- Integration to partner or 3rd-party systems
- Integration into web applications
Upgrade
Transform your legacy technology to supported, high-performing technology. We provide:
- VB6 to .Net upgrades
- Access to SQL database upgrades
- Web interfaces to your existing system
Host-IT (Managed Hosting)
Our Managed Hosting provides availability, reliability, security, scalability, disaster recovery, and business continuity for the mission-critical applications that power your business. With Host-IT, you get:
- Managed Infrastructure (Monitoring and Support)
- IT-Help Desk
Contact us today to find out how Pragmatic ICT can help you get greater value out of your business system at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
